License Coach Help Center

Do you have a question about License Coach? Review our Help Center to find the answer!

What is the cost of the course and what methods of payment are accepted?

Is it secure to send my credit card information over the Internet?

Who do I contact for help? What happens if I have technical difficulties during the course?

How do I complete the course?

How do I view quiz and final exam grades?

What is a proctored exam?

How do I schedule my state exam?

Can I take the course from various locations and computers?

Can I move from section to section in the course?

What happens if I get disconnected from the Internet?

What web browser should I use?

Do I need to use a PC? What if I have a Mac?

Do I need to have sound on my computer to take the online course? 

How do I get a username and/or password? What do I use it for? What should I do if I forget it?

What do I need to do to obtain an insurance license?

How many credit hours are required before I can take the state exam?

After completing License Coach, will I receive an insurance license?

How long are the courses valid?

Are you approved in my state? Which courses do you have available?

What is the refund policy for my License Coach course?

Still can't find what you're looking for? Email us at and a member of our Help Desk will answer your question shortly.